Privacy Policy
How Rainmaker collects, uses and protects your personal information under POPIA.
- Entity
- Rainmaker Fire Protection Systems (Pty) Ltd
- Registration
- K2026/465698/07
- Effective date
- Upon website launch
1. Introduction
Rainmaker Fire Protection Systems (Pty) Ltd ('Rainmaker', 'we', 'our' or 'us') respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
2. Information We Collect
We may collect personal information including your name, company name, email address, telephone number, delivery address, billing information, and any information you voluntarily provide when requesting quotations, placing orders or contacting us.
3. How We Use Your Information
We use your information to process orders, provide quotations, arrange deliveries, communicate with you, administer warranties, provide customer support, improve our products and services, and send marketing communications where you have consented.
4. Payment Information
Payments are processed securely by approved third-party payment providers, including PayFast and Ozow. Rainmaker does not store customers' banking or card information.
5. Sharing Information
We do not sell or rent your personal information. Information may only be shared with trusted service providers where necessary to process payments, deliver orders, provide technical support or comply with legal obligations.
6. Data Security
We take reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse or disclosure.
7. Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance the user experience. You may disable cookies through your browser settings, although some website features may be affected.
8. Your Rights
Under POPIA, you may request access to your personal information, request correction or deletion where appropriate, object to certain processing activities, or withdraw consent for marketing communications.
9. Retention of Information
Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law.
Contact
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Rainmaker Fire Protection Systems (Pty) Ltd Email: sales@rainmakerwildfireprotection.com Website: www.rainmakerwildfireprotection.com
11. Changes to this Policy
Rainmaker may update this Privacy Policy from time to time. The latest version will always be published on our website.
Still have a question?
Email sales@rainmakerwildfireprotection.com or WhatsApp 063 322 7686. We respond within one business day.