Support & resources.
One place for everything after your Rainmaker® order — installation guidance, engineering references, policies and direct access to the team.
Guides, drawings and downloads.
Policies and getting hold of us.
Warranty Policy
Coverage, duration and claim process
OpenTerms & Conditions
Terms of sale and website use
OpenDelivery Policy
Courier, collection and lead times
OpenReturns & Refund Policy
Returns window, condition and refunds
OpenPrivacy Policy
How your information is handled
OpenContact Support
Email or WhatsApp the Rainmaker team
OpenFour ways the team supports you.
Design Assistance
Help sizing a system for your property, roof type, water source and risk profile.
Installation Guidance
Guidance for DIY installers and registered plumbers, with reference to the online Installation Guide.
Technical Support
Questions about pressure, flow, components or configuration of the modular system.
General Enquiries
Anything else — media, partnerships or general information about Rainmaker.
South Africa — National Coverage
sales@rainmakerwildfireprotection.com
063 322 7686
Within one business day